Rental Terms and Conditions

Welcome to Atelier for Fine Stringed Instruments, Inc. ("Atelier," "we," "us," "our"). By renting an instrument from us, you ("Customer") agree to the following Terms and Conditions. These terms govern all rental agreements and outline the responsibilities and rights of both the Customer and Atelier.

Rental Fees & Plan

  • Fractional instruments are rented for 10 months, with 2 months free.
  • Full-sized instruments (7/8 and 4/4) are available for a 12-month term only.

Fractional Sizes

Monthly Rental Fees:

  • Violin: $24.00
  • Viola: $30.00
  • Cello: $40.00
  • Double Bass: $60.00

Note: Plus applicable taxes and optional DT Insurance.

Full-Sized Instruments

Monthly Rental Fees:

  • Violin: $35.00
  • Viola: $40.00 (depending on size)
  • Cello: $75.00
  • Double Bass: $75.00

Note: Plus applicable taxes and optional DT Insurance.

General Rental Terms

Quality Assurance

  • All instruments are high-quality, European-made, either new or like new.
  • Instruments are professionally set up and rented as complete outfits, including a bow, case, and rosin.

Payment and Refunds

  • Full payment is due in advance for the entire rental period.
  • No refunds are provided for early returns.

Automatic Renewal

Rental fees for an additional period are automatically charged if the instrument is not returned by the due date.

Rental Credit and Trade-Up Program

  • Eligible rental credit may be applied only toward purchasing the instrument currently being rented or an Atelier-approved higher-level instrument.
  • Atelier determines qualifying trade-up instruments based on instrument quality, category, and advancement level—not solely on advertised price.
  • Rental fees eligible for credit exclude taxes, Damage & Theft Insurance, repairs, accessories, delivery charges, and other fees.
  • Applicable rental credit periods:
    • Violin & Viola: First 24 consecutive months
    • Cello: First 12 consecutive months
    • Double Bass: First 6 consecutive months
  • Rental credit cannot be combined with online pricing, promotional pricing, sale or clearance pricing, coupons, or other discounts.
  • Each rented instrument is a separate account. Credits cannot be combined, transferred, redeemed for cash, or applied to a lower-level instrument.

Size Exchange and Trade-Up Options

Rental instruments may be exchanged for the next appropriate size. Trade-up eligibility is determined by Atelier based on the instrument’s quality, category, and advancement level. A nominal restocking fee may apply.

Damage and Theft Insurance (DT Insurance)

Atelier offers optional Damage & Theft (DT) Coverage for rental instruments.

What Is Covered

  • Pegs
  • Chinrest
  • Instrument body (including scroll and neck)
  • Nut and saddle
  • Tailpiece
  • Bridge
  • Instrument case
  • Bow

Repairs or replacements are covered when damage results from accidental impact or appropriate use.

What Is Not Covered

  • Strings
  • Lost instruments
  • Theft without forced entry or due to negligence
  • Etching, carving, writing, or defacing the instrument or case

Note: Any instrument that has been etched or defaced is not covered under DT and must be purchased at full listed price minus applicable rental credit.

Atelier will provide a one-time replacement with an instrument of equal value.

Delinquent Accounts

If an account becomes delinquent, DT Coverage is immediately suspended.

Coverage Termination

Atelier reserves the right to terminate DT Coverage or the rental contract following any claim or if the instrument is improperly cared for. No refunds or prorated credits will be issued.

Customer Responsibilities

Instrument Care

  • Customers must follow provided care instructions.
  • All repairs and maintenance must be performed by Atelier.

Legal and Financial Obligations

  • Customers may not sell or dispose of rented instruments.
  • Customers are responsible for legal fees related to collection or restitution.

Contact Information

Greenwich / Cos Cob:
403 East Putnam Avenue, CT 06807
Tel: 203.661.9500
Email: atelierstringshop@gmail.com

Norwalk:
20 Fitch Street, CT 06855
Tel: 203.416.6359
Email: atelierstringshop@gmail.com

By renting an instrument from Atelier, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Three people stand smiling behind the counter of a music store with violins on the wall, a violin painting, and various musical accessories displayed in a glass case.

Start your rental application now!

Before starting your rental, please have the following ready:

• The correct instrument size for your child (if you're unsure, we have a sizing chart available here!)

• A major credit card.
• A valid driver’s license.

You may also order any method books, rosin, shoulder rests, or other accessories here. These can be picked up with your rental or delivered together with your instrument.

Start My Rental